The standard we work to
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That is the standard most U.S. accessibility guidance points to.
What we have done
- Keyboard. Every link, button and form field works with a keyboard and shows a visible focus ring. A “Skip to content” link comes first, and the phone menu keeps focus inside it until you close it with the button or the Escape key.
- Contrast. Text colours were checked against their backgrounds to meet the WCAG AA ratios, in light and dark mode. The orange buttons carry dark labels, at a ratio of 7.07 to 1.
- Reduced motion. If your device asks for less motion, the opening animation, the moving service cards and the scrolling list of businesses all stay still.
- Images. Every photo has a text description. Decorative shapes are hidden from screen readers.
- Screen reader labels. The logo, the menu button and its open or closed state, the questions list and each form field have names a screen reader can announce. Form errors are announced as they appear.
- Touch targets. Links and buttons are at least 44 pixels tall, so they are easy to tap on a phone.
- Zoom and small screens. The pages reflow from 320 pixels wide without sideways scrolling, and text can be enlarged in the browser.
We test the site in Chromium and WebKit, the engines behind Chrome, Edge and Safari, at screen widths from 320 to 1,920 pixels.
What we know is not finished
We have not yet had the site reviewed by an outside accessibility auditor or tested by people who use screen readers every day. On phones, two rows of cards scroll sideways; they can be reached with a keyboard, but a swipe is the quickest way through them.
Tell us about a barrier
If something on the site is hard to use, please tell us through the contact form. Say which page it was on, what you were trying to do and the device or assistive technology you use. We will reply by email and, if you prefer, help you with your quote another way.